FAQ

When will my order be shipped?

The preparation time for your orders is 1-2 business days.

 

With which shipping company will my order be sent?

Orders are sent with DHL cargo company.

 

How many days does the delivery take?

Delivery may vary depending on your location. After your cargo has departed, you will be able to see this information after the transaction on the relevant cargo company screen.

 

What are our return conditions?

You have the right to return the products that have not been used within 14 days and whose labels have not been removed.

 

How can I track my order?

You can access this information from our website on my orders screen after your order has departed.